Shipping Policy

At EverPaws, we’re committed to getting your order to you safely and as quickly as possible. Below are answers to some of the most common shipping questions.

Do You Ship Worldwide?

Yes! EverPaws ships to customers worldwide.

All eligible orders are shipped with tracking so you can keep an eye on your package from the moment it leaves our facility until it reaches your door.

How Much Does Shipping Cost?

Shipping costs and available shipping options are calculated at checkout based on your delivery address, order, and the shipping method available for your location.

Any applicable shipping charges will be clearly displayed before you complete your purchase.

What Are Your Shipping Times?

Delivery times can vary depending on your location, shipping method, and other circumstances.

As a general estimate, standard delivery typically takes:

• United States: 5–7 business days

• Canada: 5–7 business days

• Australia: 5–7 business days

• Oceania: 5–7 business days

• Europe: 5–7 business days

• Latin America: 5–12 business days

• Other Countries: 5–12 business days

Please note that these are estimated delivery times, not guaranteed delivery dates.

Order Processing Times

Orders may require approximately 2–4 business days to process before they are shipped.

Once your order has been processed and shipped, you’ll receive a shipping confirmation email with your tracking information.

Where Can I Find My Tracking Number?

Once your order ships, we’ll send you an email containing your tracking number.

If you haven’t received your tracking information, or if your tracking number doesn’t appear to be working yet, don’t worry. Tracking information can sometimes take a little time to update after shipment.

If you need assistance, contact us at contact@geteverpaws.com and we’ll be happy to help.

Unexpected Delays

While we do our best to ensure your order arrives within the estimated delivery window, unexpected delays can occasionally occur due to circumstances outside of our control, such as carrier delays, customs processing, weather, holidays, or other unforeseen events.

If your package appears to be taking significantly longer than expected, please contact us at contact@geteverpaws.comand we’ll do our best to help you locate your order and resolve the issue.

Contact Us

If you have any questions about your order or shipping, please contact:

EverPaws
Email: contact@geteverpaws.com
Website: geteverpaws.com